Shipping & Return Policy
Shipping Policy
✔ Processing Time: Orders are processed within 1-3 business days after payment confirmation.
✔ Shipping Time: Estimated delivery takes 5-10 business days, depending on location and courier service.
✔ Shipping Charges: Shipping fees vary based on location and will be calculated at checkout. Free shipping may be available on select orders.
✔ Order Tracking: Once your order is shipped, you will receive a tracking number via email or SMS.
✔ International Shipping: Currently, we offer shipping within [mention regions/countries if applicable]. International shipping may take longer due to customs processing.
✔ Delivery Issues: If your package is delayed or lost, please contact our support team for assistance.
Return & Exchange Policy
We want you to love your purchase! If you’re not completely satisfied, we offer easy returns and exchanges as per the following conditions:
✔ Return Window: You can request a return or exchange within 7-15 days of receiving your order.
✔ Eligibility for Return: Items must be unused, unworn, and in original packaging with all tags intact.
✔ Non-Returnable Items: Customized, final sale, or hygiene-related items (if applicable) cannot be returned.
✔ Exchange Policy: If you wish to exchange an item for a different size or color, please contact us for availability.
✔ Refund Process: Refunds will be processed within 5-7 business days after receiving and inspecting the returned product. The amount will be credited to the original payment method.
✔ Return Shipping Cost: Customers may be responsible for return shipping charges unless the return is due to a defective or incorrect item received.
How to Initiate a Return or Exchange?
- Contact Us via email at [your email] or call [your contact number] within the return window.
- Provide Order Details including order number, item name, and reason for return/exchange.
- Ship the Product back to the provided return address. Ensure it is securely packed to avoid damage.
- Receive Your Refund/Exchange once the product is inspected and approved.
For any assistance, feel free to reach out to our customer support team. We’re happy to help!
